Pricing
Start with a 14-day trial.
Every plan except Enterprise starts with a 14-day trial. Team needs a card; Business can pay by card or invoice. Cancel before day 15 and you won't be charged. Team is $499 a month, or $4,992 a year, and Business $1,999 a month, or $19,992 a year. Enterprise is paid by invoice. Contact us.
Every plan has the same product: the connectors, Watchtower, Axon with its receipts, the four roles, the audit log and JSON export. The plans differ in how much they hold, and Business and Enterprise add single sign-on, set up by our team.
Trial
Every new organization starts here, on Team or Business. One trial per company email domain; with a personal email address, one per address.
The trial's limits apply until a plan is chosen.
- Up to 5 people
- 50,000 records in your graph
- 50,000 rows in one import
- 50 imports and syncs a day
- 225 Axon answers for the 14-day trial, up to 50 in one day
- 120 API requests a minute
- 50,000 streamed events a day
Team
For a team that uses it every week.
Or $4,992 a year: save $996 a year.
- Up to 25 people
- 100,000 records in your graph
- 500,000 rows in one import
- 200 imports and syncs a day
- 1,350 Axon answers a month
- 600 API requests a minute
- 250,000 streamed events a day
- Email support
Team is paid by card only. 14 days on the trial’s limits, then $499 a month or $4,992 a year.
Business
For a larger organization, with higher limits.
Or $19,992 a year: save $3,996 a year.
- Up to 100 people
- 250,000 records in your graph
- 2,000,000 rows in one import
- 1,000 imports and syncs a day
- 4,500 Axon answers a month
- 3,000 API requests a minute
- 2,000,000 streamed events a day
- Single sign-on, set up by our team
- Email support, reply within 1 business day
Business is paid by card or invoice. To be invoiced, talk to us.
Enterprise
Under a contract and an invoice. The contract sets the limits.
Enterprise is paid by invoice. Contact us.
- Everything in Business
- Axon answers set by contract
- A dedicated graph database for 1,000,000 records, in your region planned
- Until it is ready, 250,000 records on the shared database
- Limits set for you
- Shared Slack channel and email
- Inside your walls, on infrastructure you operate planned
Scheduled database syncs do not count toward imports and syncs a day.
Axon answers
Each plan includes a number of Axon answers: one answer is one reply to a person’s question. Trial: 225 Axon answers for the 14-day trial, up to 50 in one day. Team: 1,350 Axon answers a month. Business: 4,500 Axon answers a month. On Team and Business a busy day may use more of the month’s. Enterprise: Axon answers set by contract. Watchtower’s checks and drafts are not answers. When the answers are used up, Axon says so and offers Ask for more, and we get back to you the same day. Everything else keeps working.
How does the trial work?
Every plan except Enterprise starts with a 14-day trial. Team needs a card; Business can pay by card or invoice. Cancel before day 15 and you won't be charged. Sign up and create your organization; the trial’s limits apply until a plan is chosen. To choose a plan now, or to be invoiced, talk to us. Each company gets one trial.
Do you train on our data?
No. Answers are written by AI models that Google Cloud (Vertex AI) runs for us, in our own Google Cloud project; Google’s terms do not let it train or fine-tune any model on your data without our permission, and we have not given it. No model of ours is trained on your data.
Can we leave?
An owner or admin can download a JSON export from Settings at any time: the graph up to 10,000 records and 50,000 links, each source's settings, the members, and up to 10,000 audit log rows from the last 90 days. The rows the Data Hub stores and uploaded files are not in it. An owner can delete the organization and its data from Settings, General, and gets a record of every step and of what remains, where and until when. The records its change receipts keep in the receipts bucket stay there at least until the retention period ends, and are deleted after that on request.
Which certifications do you have?
None yet. Controls are documented and the audit has not started. We’d rather say that than say “compliance ready”.