Privacy
Privacy policy
Draft structure. The text below is replaced by counsel-reviewed language before general availability. Last updated will be a fixed date, not today’s.
What we collect
Your name and email when you create an account; the files and database rows you connect; the questions you ask and the answers you receive; the audit log of what was done in your organization.
What we do with it
We read your data into a graph for your organization only. Questions and the facts needed to answer them are sent to Google Cloud (Vertex AI), in our own Google Cloud project, to write the reply. Your data is not used to train AI models, by us or by Google: Google’s terms do not let it train on your data without our permission, and we have not given it. Axon never uses Google Search or Google Maps grounding, so nothing you ask is sent to Google Search or Google Maps. Google may hold a request in memory for up to 24 hours to answer faster, and may log prompts to check for abuse of its terms.
Who can see it
Members of your organization, according to their role. Our staff, only to operate the service or when you ask for help.
Where it lives
On infrastructure we run, with the providers named on the What we hold page. Encrypted in transit and at rest.
Your rights
An owner or admin can download a JSON export from Settings at any time: the graph up to 10,000 records and 50,000 links, each source's settings, the members, and up to 10,000 audit log rows from the last 90 days. The rows the Data Hub stores and uploaded files are not in it. An owner can delete the organization and its data from Settings, General, and gets a record of every step and of what remains, where and until when. The records its change receipts keep in the receipts bucket stay there at least until the retention period ends, and are deleted after that on request. Correct or delete a source from the product; what a delete leaves behind, and for how long, is on the What we hold page.
Contact
legal@fluxnode.ai. FluxNode Technologies Inc., a Delaware corporation, 2261 Market Street, Suite 10137, San Francisco, California 94114.